Insightful research and analytics are the foundations for measurable marketing and sales success. The Aspire Group offers a comprehensive playbook of customizable strategic consulting and research services focused on a variety of different topics: your brand, fans, products, market and competitive positioning.
Strategic Planning & Organizational Review
Ticket Packaging & Pricing
Fan Research
Custom Projects
Strategic Planning + Organizational Review
At Aspire, we optimize effectiveness, design goals, and create buy-in for your entire organization. Utilizing multi-disciplinary experiences, we proctor brainstorming workshops, share best practices, complete assessments, and develop strategies that drive impact from the C-Suite to the sales team. Services include:
- Ticket Marketing, Sales & Service Plan Development
- Organizational Review
- League Marketing & Data Strategies
Ticket Packaging + Pricing
To ensure partners do not leave ticket revenue “on the table”, Aspire uses our proprietary yield management method of indexing the value of ticketed products to best fit the market and the fan base. Our team incorporates data analytics, market research, and industry best-practices to ensure the appropriate product offerings are at optimal prices for revenue maximization.
Fan Research
Aspire has an action-based, mixed-mode research team with specialties in both quantitative and qualitative research. Our team uses a variety of research methods to provide partners meaningful insights and recommendations to improve the game experience, marketing strategies, and ticketing operations. Aspire understands the challenge of turning data into strategy and strategy into action. Our team utilizes workshop-style presentations that generate discussions across all departments and outlines a path to successful implementation. Services include:
- Post-Season Fan Study
- Post-Game Surveys
- Fan Engagement Surveys
Custom Projects
If the scope of work doesn’t fit in a particular category, Aspire will design a custom project to satisfy your objectives. Our team has extensive experience building bespoke solutions across a wide-range of sport and entertainment verticals from buying/selling professional teams to increasing racehorse ownership. Examples include:
- Market Feasibility Studies
- Branding Studies
- Asset Investment & Acquisition
- Go-To-Market Strategy, Planning & Execution
“When we partnered with The Aspire Group in 2017, we knew they could help us drive revenue and increase attendance, which they did well as ticket revenue increased 30% the first year. The impact Aspire had in so many other areas of Liberty Athletics was phenomenal.
The Licensed Model Partnership with Aspire was an ideal match for us. We had oversight of the sales staff since they were our employees and had access to the experience and full resources provided by Aspire HQ in Atlanta. We always felt their entire company was supporting us.
The insights we received from our fans thanks to Aspire helped us make better decisions. We benefitted from expert consultations on ticket pricing for Flames Football and for our newly opened Liberty Arena. They saved us countless hours of time and helped us land in the right spot. The training was expected to impact our Ticket Sales team, however, our Flames Club Development staff also got better from it.
We are better overall as a result of partnering with Aspire. In my experience in Athletics, Aspire has no peer. They over-delivered.”
Tim East
Senior Associate Athletic Director, External Operations @ Liberty University
“We are thrilled to extend our sales and service agreement with The Aspire Group. Their collaboration, insight, and strategy continue to drive and support us in ways that make us better daily. We are looking forward to continuing working with them on what we all believe is a bright future for Miami Athletics.”
Jude Killy
Deputy Director of Athletics @ Miami University
“I’m thrilled that we are extending our longstanding partnership with Aspire. For nearly a decade, Aspire has been an integral part of our goal to provide first-class customer service to our ticket buyers. As we continue to integrate our ticket and donor operations, we’re appreciative and excited that Aspire is also now a part of our efforts to serve those who wish to support Georgia Tech athletics through the A-T Fund.”
Todd Stansbury
Director of Athletics @ Georgia Tech
“We are proud to announce our new partnership with The Aspire Group. They bring significant ticket sales and customer service experience in highly competitive markets that will assist us in the long-term sustainability of our programs through deeper customer relationships and immediate revenue and attendance results.”
Marie Tuite
Director of Athletics @ San Jose State University
“In 2014, the St. George Illawarra Dragons were looking to develop and implement a ‘best practice’ fan engagement strategy, in support of our long-term Membership growth objectives. The Dragons turned to The Aspire Group to undertake a comprehensive strategic review of our fan engagement strategies, internal capabilities and capacity to meet our growth targets. It was a great experience working with the team at Aspire to deliver a framework and TiMSS plan that continues to provide the guiding principles for our fan engagement strategies at the Dragons.”
Michael McDonald
Chief Operating Officer @ St. George Illawarra Dragons
“At Lancashire County Cricket Club, we were delighted to partner with Aspire Group. The UK in sports is some way behind the US in terms of sports marketing and specifically in strategic research and fan engagement strategy development. Aspire supported us through the development of our strategic ticket sales model. This began with qualitative fan research, which enabled re designed stadium segmentation to mirror our key fan segments alongside a complex ticket pricing policy. As a result, our net yield from ticket revenue has increased significantly whilst at the same time the availability of lower priced tickets has also increased, a perfect result. If you have the opportunity to work with Aspire, then take it, every day you delay will cost you money.”
Daniel Gidney
Chief Executive Officer @ Lancashire County Cricket Club & Emirates Old Trafford
“We’re now working to provide even greater service and benefits to our existing fans, while continuing to grow our base. Aspire has positioned themselves to best support our related outbound and inbound fan engagement needs, while also providing a new forward-thinking suite of marketing and analytics services.”
Rick Thorpe
Former Associate AD - Sales & Fan Experience @ Georgia Tech Athletics
“From the beginning of my association with The Aspire Group at The Ohio State University, and then to my transition to Athletic Director of Florida Atlantic University, I have been nothing but impressed by Aspire’s ability to go above and beyond to produce superb results for their partners.”
Pat Chun
Former Director of Athletics @ Florida Atlantic University