As Regional Director of Fan Relationship Management Centers (FRMC), Yancey Jones is focused on client partner achievement and staff development while consulting on sales & service strategies to impact revenue generation.
In August 2018, Jones re-joined Aspire as FRMC Director at the University of Kansas where he oversees the sales & service staff, develops pricing and strategy for Kansas ticketed events and implementation of Aspire’s Ticket Marketing, Sales & Service (TiMSS) plan.
Prior to Kansas, Jones was General Manager of Sales & Service at the University of Missouri, overseeing the start of the operation and in five months his team generated over $1,000,000 in new ticket and donation revenue. Before Missouri, Jones launched Aspire’s Colorado State University FRMC where the Rams saw the 2nd highest average football attendance in 10 years, a 25% increase in the number of full-season seats and a 31% increase in season ticket revenue.
In advance of starting his career with Aspire, Jones spent 2 years as the Director of Service & Retention with the Dallas Mavericks developing a new service and retention department and Director of Inside Sales with the St. Louis Blues where he spent 7 years.
The Milan, Missouri native graduated from Missouri State University with a degree in Entertainment Management. Jones and his wife Margaret live in Olathe, KS.