Archive for our ‘News’ Posts

Bill Fagan Honored as SportsBusiness Journal’s 2017 Forty under Forty

Posted on: February 22nd, 2017

The Aspire Sport Marketing Group’s Chief Operating Officer Bill Fagan has been selected for SportsBusiness Journal’s 2017 Forty under Forty, an award recognizing the best young talent for their achievements and success in the sports business. 

“Nice to see a quality individual like Bill Fagan recognized for his accomplishments in helping to grow Aspire into one of the most powerful and well-thought of companies in the ticket sales outsourcing space,” said Bill Sutton, Director of the Sport and Entertainment Management MBA program at USF.  “Bill is a young rising star helping to train and develop other young talented people into stars that will help form a constellation of talent for Aspire.”

Fagan oversees all business acquisitions, client partner development and retention for Atlanta, GA headquartered Aspire’s 47 active partnerships across the globe, achieving a 94% retention rate this past year.  In the past 2 years, Fagan’s efforts have led to many additions of best of brand partnerships to Aspire’s portfolio of 190 sport and entertainment properties, including the NFL Pro Bowl, University of Oregon, Auburn University, University of Texas, University of Connecticut, University of South Florida, the Orange Bowl & the College Football Playoff.

In 2016 alone, Bill’s oversite of Fan Relationship Management produced over $200 million in ticket & donation related revenue for client partners, along with an additional $50 million in annual revenue from strategic consulting & research work, particularly in yield management/ strategic pricing.

In addition to Fagan’s client success, remarkable work ethic, and ability to attract superb leadership talent, Fagan might be even better known for his passion for cultivating young leaders in the sports industry. Bill has oversite for recruiting and managing all Aspire’s 185 employees. Since being hired as Aspire’s first employee and manager for Georgia Tech Athletics ticket sales in 2009, Fagan has developed more than 50 employees from entry-level positions into managerial roles.

The Middletown, Connecticut native attended the University of Miami for undergraduate business education, cutting his teeth with the Orange Bowl Committee and Miami Dolphins before joining the Phoenix Suns in 2004.  After breaking sales records in Phoenix with the Suns and Phoenix Roadrunners, Fagan moved into leadership as Director of Sales & Service with the Moncton Wildcats in New Brunswick, Canada.  The diversity of experience set Fagan up well to join the NBA’s Charlotte Bobcats as part of the ticket sales management team, until 2009 when he was hired by The Aspire Group.

Outside of his role as COO, Fagan is completing an Executive MBA in Business Administration with extra concentration in Leadership & Strategy from Emory University’s Goizueta Business School. He is ranked in the top tier of his 2017 graduating class.

 

About The Aspire Group

The Aspire Group is a global sports and entertainment marketing firm specializing in enhancing client partners’ revenue streams while building lifelong fans through superb fan engagement and customer service. Aspire created the Ticket Marketing, Sales & Service (TiMSSSM) niche, revolutionizing the Intercollegiate Athletics space with the first Fan Relationship Management Center (FRMCSM) at Georgia Tech in 2009. Over 190 collegiate and professional partners have trusted Aspire to drive revenue, attendance and enterprise value growth through the combination of strategic consulting and research services, data insights and best-in-industry fan relationship management.

For inquiries, contact:
A.J. Smith: 404-389-9100 or aj.smith@theaspiregroupinc.com

Denver Athletics Brings in The Aspire Group for Ticketing Partnership

Posted on: February 13th, 2017

ATLANTA, GA – The Aspire Group announced a five-year partnership with University of Denver (DU) Athletics for outsourced ticket marketing, sales & service support. The partnership includes an on-campus Fan Relationship Management Center (FRMCSM) for the Pioneers along with full integration into Aspire’s data insights platform. 

“We look forward to a successful partnership with the Aspire Group, especially as it relates to their data insight capabilities and proven track record of positive results. They understand our culture of emphasizing high customer service to both our valued season ticket holders and members of Pioneer Movement,” Vice Chancellor for Athletics, Recreation and Ritchie Center Operations, Peg Bradley-Doppes said. “This partnership will ensure our student-athletes have an even more impressive home field advantage, leading to additional sellouts and welcoming in greater numbers of the Denver community to be a part of one of the premier NCAA Division I athletics programs in the nation.”

The DU FRMCSM will include a specialized staff of seven dedicated to new ticket sales, service and retention, database marketing and analytics, and group sales. These specializations combined with Aspire’s cutting-edge data insights platform, and industry-leading fan research and strategy development will provide DU fans with an unmatched customer experience.

“This partnership is nostalgic for me. Ever since I left DU after serving as Vice Chancellor of Athletics from 1995-1999, I’ve been eager to get back to campus,” said Bernie Mullin, Chairman & Founder of The Aspire Group. “Aspire is thrilled to partner with such a prestigious University and provide DU fans with the highest level of customer service.”

Tony Garrett, Regional VP of Fan Relation Management will serve as the liaison between Aspire and DU. Garrett currently manages 13 of Aspire’s 29 FRMCsSM including the University of South Florida, University of Toledo, and 2016 Big East Men’s Basketball Champions, Seton Hall University.

The University of Denver is Aspire’s 8th new partner of 2017. In 2016, Aspire added 32 new partners to the portfolio of over 190 professional and collegiate properties with over $200 million in ticket and related donation revenue generated globally.

 

About The Aspire Group

The Aspire Group is a global sports and entertainment marketing firm specializing in enhancing client partners’ revenue streams while building lifelong fans through superb fan engagement and customer service. Aspire created the Ticket Marketing, Sales & Service (TiMSSSM) niche, revolutionizing the Intercollegiate Athletics space with the first Fan Relationship Management Center (FRMCSM) at Georgia Tech in 2009. Over 190 collegiate and professional partners have trusted Aspire to drive revenue, attendance and enterprise value growth through the combination of strategic consulting and research services, data insights and best-in-industry fan relationship management.

About Denver Athletics

The winner of eight of the last nine I-AAA Directors’ Cups and 31 NCAA Championships, the University of Denver athletic department sponsors 17 NCAA Division I sports and currently has four coaches on staff that have earned National Coach of the Year honors. In addition to the University’s team championships, DU’s student-athletes have captured 118 individual National Championships and 394 All-America honors, including 26 in 2015-16. The Pioneers have combined for 90 conference championships and 170 NCAA Tournament appearances. In the classroom, Denver’s student-athletes averaged a 3.353 in 2015-16, and 119 student-athletes finished with a 3.5 grade point average or higher. DU has had 52 Academic All-Americans in its history.

Calgary Stampede Enters Consulting Partnership with The Aspire Group

Posted on: February 2nd, 2017

ATLANTA, GA – The Aspire Sport Marketing Group and the Calgary Stampede have announced a partnership for ticket marketing, sales & service (TiMSSSM) consulting support. Aspire’s Strategic Consulting & Research (SC&R) team’s mission is to identify additional opportunities to drive revenue and increase ticket sales for the annual rodeo and evening show. 

“We are very excited to partner with The Aspire Group to assist in the development of winning sales strategies that set us up for our 2017 festival and beyond,” said Jason Coxford, Sales & Marketing Manager.

The partnership was launched in early January with a three-day on-site visit from Bill Duffy, CEO and Michael Farris, Director of Strategic Consulting & Research, that included one-on-one interviews throughout the organization and “greenlight” brainstorm sessions. From the visit, the team will produce a report highlighting opportunities to enhance the Stampede’s sales and marketing strategies.

“We look forward to working with the Stampede staff and building a customized TiMSSSM Plan that will provide the Calgary Stampede with framework and strategies to make sure the 2017 festival is the best yet,” stated Bill Duffy, The Aspire Group’s CEO.

The Aspire Group has provided similar services to multiple sports & entertainment properties including the Florida Panthers (NHL), Florida Citrus Sports and, most recently, The Open (Golf). The Calgary Stampede is The Aspire Group’s 7th client partner added in 2017.

 

About the Calgary Stampede

The Calgary Stampede celebrates the people, the animals, the land, the traditions and the values that make up the unique spirit of the west. The Calgary Stampede contributes to the quality of life in Calgary and southern Alberta through our world-renowned Stampede, year-round facilities, western events and several youth and agriculture programs. Exemplifying the theme We’re Greatest Together, we are a volunteer-supported, not-for-profit community organization that preserves and celebrates our western heritage, cultures and community spirit. All revenue is reinvested into Calgary Stampede programs and facilities. For more information, visit www.calgarystampede.com.

About The Aspire Group

The Aspire Group is a global sports and entertainment marketing firm that specializes in enhancing our client partners’ ticket revenue streams while building lifelong fans through superb fan engagement and customer service. Aspire created the Ticket Marketing, Sales & Service (TiMSSSM) niche, revolutionizing the Intercollegiate Athletics space with the first Fan Relationship Management Center (FRMC) at Georgia Tech in 2009. Over 185 collegiate and professional partners have trusted Aspire to drive revenue, attendance and enterprise value growth through the combination of strategic consulting research services and best-in-industry fan relationship management.

Aspire Surpasses $1 Million In Sport & Entertainment Ticket Revenue for Historically Black Colleges & Universities (HBCU) Clients

Posted on: December 6th, 2016

The Aspire Group, the global leader in sport & entertainment revenue enhancement, recently eclipsed $1 million in total new ticket sales revenue for its HBCU clients. Aspire’s HBCU partnerships include Honda Battle of the Bands (2013-present), 2015 CIAA Men’s Basketball Championship, 2015 SWAC Football Championship, Florida A&M in the 2016 5th Quarter Classic and the 2015 and 2016 AT&T Nation’s Football ClassicAspire’s National Sales Center provides remote ticket sales support for HBCU clients and now, using its expertise in this unique market, will have a specialization specifically dedicated to year round support for HBCU properties who are looking to provide their fan bases with exceptional customer service.

Aspire’s involvement in the HBCU community began in 2013 with a partnership with Urban Sports & Entertainment Group to provide remote ticket sales support for Honda Battle of the Bands. Since 2013, Aspire has increased attendance of the event by an average of 30% year over year and looks to continue that growth for the 2017 event.

“HBCU is a proud community with a rich history and passion for live sports and entertainment.  We are excited to launch this initiative to support schools with attendance growth, revenue enhancement, and improved fan satisfaction,” stated Founder & Chairman, Bernie Mullin. “This specialization will give HBCU programs the ability to provide their fans with the same level of customer service and gameday experience that is now expected for all sport & entertainment events. When fans feel they are being invested in, it makes all the difference in the longevity of the fan’s commitment to the brand.”

About The Aspire Group

The Aspire Group is a global sports and entertainment marketing firm that specializes in enhancing our client partners’ ticket revenue streams while building lifelong fans through superb fan engagement and customer service. Aspire created the Ticket Marketing, Sales & Service (TiMSSSM) niche in 2009, revolutionizing the Intercollegiate Athletics space. 178 collegiate partners, more than any other competitor , have trusted Aspire to drive revenue, attendance and enterprise value growth through ticketing, strategic consulting and research, marketing and revenue enhancement, and sports investment optimization.

The Aspire Group Partners with Auburn Athletics for Outsourced Ticket Sales

Posted on: December 1st, 2016

The Aspire Group announced today a multi-year partnership with Auburn University Athletics for outsourced ticket marketing, sales & service support beginning December 1. In addition to providing Auburn with ticketing support through an on-campus Fan Relationship Management Center (FRMC), the partnership will include integration into Aspire’s data insights platform and strategic consulting and research services.

“Aspire is thrilled to partner with Auburn to elevate their ticket operation and provide Tiger fans with the best customer service in the industry,” said Bernie Mullin, Founder and Chairman of The Aspire Group. “Aspire’s specialized staffing model and data insights integration allow us to strategically connect with the Tigers’ passionate fan base to determine how we can enhance their satisfaction and overall experience.”

The new Auburn FRMCSM will be comprised of a specialized staff of 10, which includes several Auburn alumni, focused on database marketing and analytics, sales and service, group sales and women’s sports. Aspire has already hired several Auburn Alumni to service Tigers fans.  These specializations integrated with the data insights and fan, pricing, and market research services will provide unparalleled sophistication to Auburn’s ticketing operation.

“Auburn Athletics is excited about the opportunity to team up with The Aspire Group to continue to grow the Auburn Family,” Assistant Athletics Director Jon Sirico said. “It is important to reach out to our alumni and fans who are not yet engaged in Auburn sports. Our gameday experience is strong because of the Auburn Family which continues the tradition-rich history.”

CJ Wiatr, Regional VP of Fan Relationship Management, will serve as the liaison between Aspire and Auburn Athletics. Wiatr currently oversees 15 of Aspire’s 32 FRMCs including Georgia Tech, the University of Connecticut, the University of Kansas, and the University of Maryland.

This partnership with Auburn Athletics marks Aspire’s 27th new client partner in 2016, joining a network of 178 collegiate and professional sports properties across the globe.

 

About The Aspire Group

The Aspire Group is a global sports and entertainment marketing firm that specializes in enhancing our client partners’ ticket revenue streams while building lifelong fans through superb fan engagement and customer service. Aspire created the Ticket Marketing, Sales & Service (TiMSSSM) niche, revolutionizing the Intercollegiate Athletics space. Over 175 partners, more than any other competitor, have trusted Aspire to drive revenue, attendance and enterprise value growth through ticketing, strategic consulting and research, marketing and revenue enhancement, and sports investment optimization.

About Auburn Athletics

The Auburn Tigers compete at the highest level of intercollegiate athletics as a charter member of the Southeastern Conference. Auburn fields 21 varsity teams with approximately 500 student-athletes supported by more than 225 full-time staff on the campus of Auburn University in Auburn, Alabama. The Tigers have won 20 national championships and 91 conference titles during its storied history. The football program, which has won two national championships, has played in the national championship game twice in the last six years, winning the BCS National Championship in 2010. Under Jay Jacobs’ leadership, Auburn has won 11 national titles and 24 Southeastern Conference titles.

EMU Ticket Sales Soar Following Partnership With The Aspire Group

Posted on: October 27th, 2016

In July 2015, Eastern Michigan University (EMU) Athletics partnered with The Aspire Group  to enhance ticket sales and service efforts through an on-site Fan Relationship Management Center (FRMC) that provides top-of-the-line customer service to Eagle fans. One year into the partnership, the EMU FRMC has increased the number of football season tickets sold by 100% compared to 2014, reaching an all-time record high in football season ticket sales.

“Since partnering with The Aspire Group we have seen the fruits of their hustle. We are proud to say that we have substantial increases in season tickets and revenue in just over a year,” said Assistant Athletic Director of Marketing and Fan Experience at EMU, Tony Orlando. “The Aspire Group has also brought to Eastern Michigan intangibles such as superior customer service and a great sales team that has allowed us to achieve and exceed these goals in a quick timeframe. The sky is the limit as we continue to build a first class ticket sales and service department.”

When comparing the first three home football games of the season from 2015 to 2016, there was a 30% increase in overall ticket revenue and the average attendance per game is up 57%. The success is apparent, and the results of this partnership are showing in extremely positive ways.

“Our primary responsibility is to serve the EMU fan, in full alignment with the rest of the Athletics staff community.  The attendance growth has been great, but this is just the beginning as we continue to support EMU fans for life,” said Chief Operating Officer of The Aspire Group, Bill Fagan.

While there has been a tremendous amount of success with the football program, it doesn’t stop there. The EMU FRMC oversees ticket sales & service for the men’s and women’s basketball teams, wrestling, volleyball, and gymnastics as well, and is producing positive results that have been seen in football.

 

About The Aspire Group

The Aspire Group is a global sports and entertainment marketing firm that specializes in enhancing all revenue streams while building lifelong fans for our clients through superb fan engagement and service. The Aspire Group currently works with client partners in North America, Europe and Australia providing ongoing strategic business consulting and research; outsourced services; and implementation support in all facets of sports business and investment optimization. Aspire has become the global leader in outsourced revenue enhancement with more than 60 collegiate properties in the USA, and over 100 sports and entertainment properties world-wide who have trusted Aspire to drive revenue, attendance and enterprise value. In the last two years, The Aspire Group was ranked by Forbes as one of the “Top 10 Best Places To Work For In Sports”, and nominated twice by Sports Business Journal for a “Best In Property Consulting, Sales and Client Services” award. The company also received a 2016 “Sales and Marketing” Stadium Business Award for work in the United Kingdom. For more information, please visit www.theaspiregroupinc.com.

UConn Enhances Ticket Sales & Service Efforts By Partnering With The Aspire Group

Posted on: September 22nd, 2016

The University of Connecticut (UConn) Division of Athletics is proud to announce it has agreed to a five-year partnership with The Aspire Group, the global leader in sport & entertainment revenue enhancement. Aspire will launch an outbound ticket sales and service operation under the leadership of Tyler Shaker, a five year Aspire veteran. The on-campus Fan Relationship Management Center (FRMC) will consist of a Director of Ticket Sales & Service, a Manager of Service & Retention and eight consultants whose focus will be providing excellent customer service to the Husky Nation, while also driving both renewals and new sales across all ticketed sports.  The Aspire Group’s award-winning Strategic Consulting & Research team will be supporting the FRMC and UConn by gathering insights through yield management and ticket pricing workshops and customized fan satisfaction survey analysis. The addition of UConn is Aspire’s industry leading 23rd new client in 2016.

“Our partnership with The Aspire Group will enable us to devote more personnel and resources to the critical task of selling tickets and filling our venues,” said UConn Director of Athletics David Benedict.  “We believe that Aspire’s model, which includes a dual emphasis on new sales and the retention of existing customers, will provide the necessary structure to attract new ticket buyers and grow our fan base while also providing outstanding service to our current supporters. It’s important that our games are played in front of packed houses from a financial standpoint, but also for the good of our coaches and student-athletes. Teams and athletes feed off the energy of a supportive home crowd, which can make the difference between a win and a loss.”

“As a native of Middletown, Connecticut, I fully appreciate how much the Huskies mean to the state and its proud residents,” said Aspire COO Bill Fagan. “We are honored to support UConn Athletics ticket sales and service now and for many years to come.”

The Aspire Group has promoted Tyler Shaker to Director of Ticket Sales and Service for the new partnership. He will be responsible for making sure the operation works cohesively with the athletic department in achieving their ticket sales & service goals. Shaker began his career with Aspire in 2012, and since has made an impact at multiple FRMC’s, most recent appointment as Manager of New Business at the University of Kansas.

Also, Aspire’s Christopher Mead has been promoted to Manager of Service & Retention for the UConn FRMC. For the past two years, Mead served as Team Leader of Service & Retention for Aspire’s Texas Longhorn FRMC where he implemented the first ever ‘Ticket Relocation and Upgrade Experience’ (T.R.U.E.), in college athletics.

CJ Wiatr, Aspire’s Regional VP of Fan Relationship Management, will serve as the liaison between Aspire and UConn. Wiatr has worked for two NFL teams, the Dallas Cowboys and Cleveland Browns, and currently oversees 12 of The Aspire Group’s FRMC properties, including the University of Maryland, University of Kansas, and Harvard University.

For inquiries or further questions, please contact A.J. Smith at aj.smith@theaspiregroupinc.com.

About University of Connecticut Athletics

The University of Connecticut Division of Athletics sponsors 24 intercollegiate sports that compete on the NCAA Division I FBS level. Husky teams have won 21 NCAA Championships in its history, including 16 since 2000. UConn has also played in six football bowl games since the program was elevated to the FBS level in the early 2000s. Husky teams compete in the American Athletic Conference and in Hockey East in the sports of men’s and women’s ice hockey and the Big East Conference in the sports of field hockey and women’ lacrosse. UConn student-athletes perform at a high level athletically, academically and in the community and proudly represent a world-class university that is ranked among the top 20 public research institutions in the country.

About The Aspire Group

The Aspire Group is a global sports and entertainment marketing firm that specializes in enhancing all revenue streams while building lifelong fans for our clients through superb fan engagement and service. The Aspire Group currently works with client partners in North America, Europe and Australia providing ongoing strategic business consulting and research; outsourced services; and implementation support in all facets of sports business and investment optimization. Aspire has become the global leader in outsourced revenue enhancement with more than 60 collegiate properties in the USA, and over 100 sports and entertainment properties world-wide who have trusted Aspire to drive revenue, attendance and enterprise value. In the last two years, The Aspire Group was ranked by Forbes as one of the “Top 10 Best Places To Work For In Sports”, and nominated twice by Sports Business Journal for a “Best In Property Consulting, Sales and Client Services” award. The company also received a 2016 “Sales and Marketing” Stadium Business Award for work in the United Kingdom. For more information, please visit www.theaspiregroupinc.com.

Blue Hens Partner With The Aspire Group

Posted on: August 29th, 2016

The University of Delaware is pleased to announce a new partnership with The Aspire Group, the global leader in sport & entertainment revenue enhancement. The partnership includes Strategic Consulting & Research (SC&R) support and an on-site Fan Relationship Management Center (FRMC).  The Aspire Group will use insights gathered from focus groups and fan surveys to develop a comprehensive Ticket Marketing, Sales and Service plan that the on-site FRMC will help implement.

The Delaware FRMC will be operated by Cameron Kovach, Manager of Ticket Sales & Service, who will be working with the athletic department to develop and execute ticket marketing, sales and service strategies for football, men’s basketball, and women’s basketball. Previously, Cameron served as Senior Consultant of Service & Retention at Aspire’s Texas FRMC.

In March, Aspire’s Strategic Consulting & Research department began working with Delaware Athletics to collect fan insights; first through focus groups with over 60 fans, marketing partners and community members and then through fan & student surveys that produced 2,200 responses from fans and 800 responses from students.

“The goal of the research was to provide an opportunity for all fans to provide feedback as Delaware Athletics strives to provide exceptional service and experiences for our fan base at all our venues,” said UD Director of Athletics and Recreation Services Chrissi Rawak. “We are fortunate to have such passionate and loyal fans and we are excited to begin this partnership with Aspire.”

In tandem with the development of the on-site FRMC, Aspire’s SC&R department will work hand-in-hand with Delaware Athletics to develop an extensive Ticket Marketing, Sales, and Service Plan.

“We are looking forward to our partnership in supporting Delaware Athletics by delivering our fans the best customer service possible and building long lasting relationships in the Delaware community,” stated CJ Wiatr, Regional VP of Fan Relationship Management.

CJ Wiatr will serve as the liaison between Aspire and the Fighting Blue Hens. Wiatr has worked for numerous NFL teams such as the Dallas Cowboys and Cleveland Browns, and currently oversees twelve of The Aspire Group’s FRMC properties including the University of Minnesota, University of Kansas, and the University of Maryland.

The Fighting Blue Hens become the second Colonial Athletic Conference (CAA) school to partner with The Aspire Group, along with Towson University.

For inquiries or further questions, please contact A.J. Smith at aj.smith@theaspiregroupinc.com.

About The Aspire Group

The Aspire Group is a global sports and entertainment marketing firm that specializes in enhancing all revenue streams while building lifelong fans for clients through superb fan engagement and service. The Aspire Group currently works with client partners in North America, Europe and Australia providing ongoing strategic business consulting and research; outsourced ticket marketing, sales and service; and implementation support in all facets of sports business and investment optimization. Aspire has become the global leader in outsourced revenue enhancement, responsible for approximately $200 million of ticket and related donation revenues in 2015-2016, with more than 60 collegiate properties in the USA and over 100 additional sports and entertainment properties who have trusted Aspire to drive revenue, attendance and enterprise value. In the last two years, The Aspire Group was ranked by Forbes as one of the “Top 10 Best Places To Work For In Sports” and nominated for a second time by Sports Business Journal for a “Best In Property Consulting, Sales and Client Services” award and was awarded a 2016 “Sales and Marketing” Stadium Business Award. For more information, please visit www.theaspiregroupinc.com.

Events DC Expands Partnership with The Aspire Group for the AT&T Nation’s Football Classic®

Posted on: August 24th, 2016

After a successful intelligent email marketing campaign in 2015, Events DC has extended their partnership with The Aspire Group, the global leader in sport and entertainment revenue enhancement, to also include proactive outbound sales support from Aspire’s National Sales Center in Atlanta, GA. This year’s Classic featuring the Howard Bison and Hampton Pirates, will be played at RFK Stadium in Washington, DC on Saturday, September 17 at 3:30 p.m.

“The Aspire Group are experts at driving revenue growth through outbound sales efforts and e-mail marketing strategies,” says Pete Kirschner, Director of Marketing and Communications of sports, entertainment and special events at Events DC. “Their capabilities are the perfect complement to the social, digital, print and broadcast marketing tactics used to generate both brand awareness and sales for the AT&T Nation’s Football Classic®.”

“Aspire is very excited to continue working with Events DC for the upcoming AT&T Nation’s Football Classic®. Our focus for this campaign will be proactively communicating with the fans on the ticketing options and new experiences for 2016 through email marketing and outbound sales efforts,” said Madison Southerlin, Manager of Client Partner Marketing for Aspire. “Our intelligent email marketing capability arms our sales consultants with the highest quality leads for optimal efficiency on the phones.”

The Aspire Group has provided remote intelligent email marketing support for 24 client partners resulting in over $430,000 in ticket sales. The goal for Aspire’s in-house email marketing capability is to provide their sales teams, whether in the adjacent National Sales Center or on-site at an FRMC, with digitally pre-qualified leads, eliminating cold calling. Aspire gives sales consultants the ability to track real-time engagement and analytics on sales campaigns resulting in a more intelligent strategy when communicating with the fans on the phone. Aspire’s intelligent email marketing efforts when coupled with a follow up phone call result in three to six times the amount of revenue than just an independent phone call or email.

For inquiries or further questions, please contact A.J. Smith at aj.smith@theaspiregroupinc.com.

 

About the AT&T Nation’s Football Classic®

The AT&T Nation’s Football Classic® is a black college football game held annually at RFK Stadium in Washington, D.C. Now in its fifth year, the game features Howard University against Hampton University. Organized by Events DC, the AT&T Nation’s Football Classic® was created to celebrate the passion and tradition of the college football experience, recognize the history of service to others by the students, faculty and alumni of historically black colleges and universities, highlight the unity of African American culture, and honor the heritage and excellence of these proud institutions. Tickets for the AT&T Nation’s Football Classic® are on sale now at Ticketmaster.com, Ticketmaster outlets, the Howard University Box Office at Cramton Auditorium and the Hampton University Box Office. Seats are priced starting at $25.

About Events DC

Events DC, the official convention and sports authority for the District of Columbia, deliver premier event services and flexible venues across the nation’s capital.  By leveraging the power of a world-class destination and creating amazing attendee experiences, Events DC generates economic and community benefits through the attraction and promotion of business, athletic, entertainment and cultural activities. Events DC oversees the Walter E. Washington Convention Center, an anchor of the District’s hospitality and tourism economy that generates over $400 million annually in total economic impact, and the historic Carnegie Library at Mt. Vernon Square. Events DC manages the Stadium-Armory campus, which includes Robert F. Kennedy Memorial Stadium and surrounding Festival Grounds, the non-military functions of the DC Armory and Maloof Skate Park at RFK Stadium.  Events DC also built and now serves as landlord for Nationals Park, the first LEED-certified major professional sports stadium in the United States. The most recent addition is Gateway DC, an innovative and versatile space featuring a covered and open-air pavilion in the center of a 1-acre park, conveniently located in the Congress Heights neighborhood of Washington, DC. For more information, please visit www.eventsdc.com.

About The Aspire Group

The Aspire Group is a global sports and entertainment marketing firm that specializes in enhancing all revenue streams while building lifelong fans for our clients through superb fan engagement and service. The Aspire Group currently works with client partners in North America, Europe and Australia providing ongoing strategic business consulting and research; outsourced services; and implementation support in all facets of sports business and investment optimization. Aspire has become the global leader in outsourced revenue enhancement with more than 60 collegiate properties in the USA and over 100 more sports and entertainment properties who have trusted Aspire to drive revenue, attendance and enterprise value. In the last two years, The Aspire Group was ranked by Forbes as one of the “Top 10 Best Places To Work For In Sports” and nominated by Sports Business Journal for a “Best In Property Consulting, Sales and Client Services” award for the second time and awarded a 2016 “Sales and Marketing” Stadium Business Award. For more information, please visit www.theaspiregroupinc.com.

Florida Atlantic University Renews Partnership With The Aspire Group Through 2019

Posted on: August 9th, 2016

Florida Atlantic University and The Aspire Group, the global leader in sport & entertainment revenue enhancement, are proud to announce their partnership has been extended through 2019, a partnership that started in April 2012. Since inception, the FAU Fan Relationship Management Center (FRMC) oversaw new and renewal sales for all ticketed sports, generated over $6 million in total revenue and in 2014 launched a successful sales position dedicated to promoting and selling tickets for the women’s athletics programs.

“Our partnership with The Aspire Group has been mutually beneficial,” stated Pat Chun, Athletic Director for FAU Athletics. “They are integral to our ticket operations and work seamlessly with our staff. We will continue to work together to grow our fan base and look forward to the future. We thank Bernie Mullin, Bill Fagan, and Brian Treiser for their commitment to FAU Athletics.”

“In evaluating potential partners to assist us with our ticket sales initiatives it became clear that our department’s values align very well with The Aspire Group,” stated Melissa Dawson, Executive Associate AD for FAU Athletics. “They are committed to excellent customer service, exploring innovative ways to grow our fan base and the professional development of their on-campus staff.   These three factors combined with our previous success with them as our sales partner were paramount in our decision to extend the relationship.”

Brian Treiser, recently promoted to Senior Director of Ticket Sales & Service for the FAU FRMC, has been on-campus since the start of this partnership and has been responsible for 12 internal staff promotions within the FRMC and into leadership positions for FAU and Aspire. He will continue to oversee the talented staff, while achieving milestones for FAU Athletics in the coming years and paving the way for future innovations in FAU’s ticket marketing, sales and service operation.

“It has been an honor for me to be part of the progress FAU Athletics has made since kicking off its partnership with Aspire in April 2012,” stated Brian Treiser, Senior Director of the FAU FRMC. “The growth in the last four years has been tremendous and I look forward to reaching new heights together in the upcoming years.”

For inquiries or further questions, please contact A.J. Smith at aj.smith@theaspiregroupinc.com.

About FAU Athletics

Florida Atlantic University is an NCAA Division I member that sponsors 19 intercollegiate teams along with the spirit squads of cheer and dance. The Athletics Department currently has affiliations with two conferences. The majority of the teams compete in Conference USA (C-USA) while men’s swimming and diving and beach volleyball call Coastal Collegiate Sports Association (CCSA) home. Men’s teams currently compete in baseball, basketball, cross-country, football, golf, soccer, swimming & diving, and tennis. Women’s teams include basketball, cross-country, golf, soccer, swimming & diving, tennis, track, volleyball, and beach volleyball. The Owls have been playing football since 2001 and have captured two bowl games.

For more information on FAU Athletics visit http://www.fausports.com

About Florida Atlantic University

Florida Atlantic University, established in 1961, officially opened its doors in 1964 as the fifth public university in Florida. Today, the University, with an annual economic impact of $6.3 billion, serves more than 30,000 undergraduate and graduate students at sites throughout its six county service region in southeast Florida. FAU’s world-class teaching and research faculty serves students through 10 colleges: the Dorothy F. Schmidt College of Arts and Letters, the College of Business, the College for Design and Social Inquiry, the College of Education, the College of Engineering and Computer Science, the Graduate College, the Harriet L. Wilkes Honors College, the Charles E. Schmidt College of Medicine, the Christine E. Lynn College of Nursing and the Charles E. Schmidt College of Science. FAU is ranked as a High Research Activity institution by the Carnegie Foundation for the Advancement of Teaching. The University is placing special focus on the rapid development of critical areas that form the basis of its strategic plan: Healthy aging, biotech, coastal and marine issues, neuroscience, regenerative medicine, informatics, lifespan and the environment. These areas provide opportunities for faculty and students to build upon FAU’s existing strengths in research and scholarship. For more information, visit www.fau.edu. 

About The Aspire Group

The Aspire Group is a global sports and entertainment marketing firm that specializes in enhancing all revenue streams while building lifelong fans for our clients through superb fan engagement and service. The Aspire Group currently works with client partners in North America, Europe and Australia providing ongoing strategic business consulting and research; outsourced services; and implementation support in all facets of sports business and investment optimization. Aspire has become the global leader in outsourced revenue enhancement with more than 60 collegiate properties in the USA and over 100 more sports and entertainment properties who have trusted Aspire to drive revenue, attendance and enterprise value. In the last two years, The Aspire Group was ranked by Forbes as one of the “Top 10 Best Places To Work For In Sports” and nominated by Sports Business Journal for a “Best In Property Consulting, Sales and Client Services” award for the second time and awarded a 2016 “Sales and Marketing” Stadium Business Award.

For more information, please visit www.theaspiregroupinc.com.

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